From registration to payments, bonuses to games – find detailed answers to all your 1ball questions below. If you can't find what you're looking for, ask us on live chat.
All you need to register is an active Bangladeshi mobile number and your date of birth. The process takes just 2 minutes.
National ID details may be required later for KYC verification, but are not mandatory for initial registration.
No. Only one account can be created per mobile number. Creating multiple accounts violates 1ball's Terms & Conditions violations, and all accounts may be suspended.
Login Page Go to and select the "Login with OTP" tab. Enter the OTP sent to your registered mobile number, then set a new password from your profile settings. If you're still having trouble, email us at support@1ball.bet.
Your account may be temporarily locked after multiple failed login attempts. Wait 30 minutes and try again. If it remains locked, log in via OTP or contact our support team.
You can update your name, email, and password from Profile Settings after logging in. To change your mobile number, please contact our support team. After KYC verification, some changes may require additional verification.
OTP usually arrives within 30 seconds to 2 minutes. If it doesn't:
If you still haven't received it, contact us at support@1ball.bet.
No. 1ball's services are strictly for users aged 18 and above. Any attempt by a minor to create an account will be detected and immediately terminated. For more information, please visit our Responsible Gaming Policy View.
To close your account, send a request to support@1ball.bet. If you have a remaining balance, please withdraw it first. Before closing, check our Self-Exclusion You may also consider using it.
1ball supports all popular payment methods in Bangladesh:
Most withdrawals are processed within 2 to 30 minutes:
Your first withdrawal may require KYC verification, which can take a little longer to process.
BKash/Nagad deposits usually arrive within 5 minutes. If not received:
Our team typically resolves issues within 15 minutes.
Standard accounts can submit up to 5 withdrawal requests per day. VIP members have a higher limit. Details Terms & Conditionsavailable there.
1ball does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own charges. Cash-out fees for bKash/Nagad are charged by those providers, not by 1ball.
For security purposes, it is recommended to deposit and withdraw using a mobile banking account registered in your own name. Using a third-party number may cause issues during account verification.
If rejected, you'll receive an SMS/email explaining the reason.
KYC (Know Your Customer) is an identity verification process that ensures the security of your account and the safety of your funds. You will typically be asked to provide your NID or passport details upon your first major withdrawal. All information is kept strictly confidential.
On 1ball Registration After completing registration, a 100% welcome bonus (up to ৳5,000) will be automatically credited to your account on your first deposit. No bonus code required.
To withdraw your bonus, you must meet the wagering requirement. The welcome bonus requires 10x wagering — meaning if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets. Once the wagering requirement is met, the bonus will be converted to your main balance.
Beyond the welcome bonus, reload bonuses are available on deposits weekly or on specific days — typically ranging from 50% to 75%. To view current offers, Bonus Page View.
Most bonuses must be wagered within 30 days of being received. Any unused bonus will expire at the end of this period. The validity window for each bonus is stated in the respective offer details.
Free spins can be used on specific slots games. After logging in, head to the "Bonus" section to see which games your free spins apply to. Winnings from free spins are generally subject to a 3–5x wagering requirement.
If your net losses exceed a set amount over the weekend, cashback is awarded — usually credited to your account automatically on Monday. Cashback can be withdrawn directly with no wagering requirements.
Share your referral code or link. When a friend registers using your code and makes their first deposit, you'll receive a bonus. For full details, see the Terms & Conditions Bonus Page available.
At 1ball, you'll find:
Live betting lets you place bets in real time while a match is in progress. Odds update moment to moment. Log in and go to the "Live" section to see ongoing matches. Enter your stake and tap "Place Bet" to wager.
Generally, bets cannot be cancelled once placed. However, in certain cases you may use the cash-out feature to partially or fully recover your stake, provided the match has not yet ended.
If a match is cancelled, your stake is refunded. If it's suspended, the bet is typically held until play resumes. If the match doesn't resume within the specified timeframe, the bet is voided and your stake is returned.
A parlay bet combines the outcomes of multiple matches into a single wager. You win only if every selection is correct — one wrong pick and the entire bet loses. However, getting everything right delivers much higher returns. You can add a minimum of 2 and a maximum of 12 selections.
After logging in On the Lottery page Go ahead — choose your preferred lottery, buy a ticket, and wait for the draw results. Any winnings will be automatically credited to your wallet.
Yes. 1ball uses software from reputable game providers such as Evolution and Pragmatic Play. These games run on RNG (Random Number Generator) technology and are independently audited.
Odds are determined by expert analysts and algorithms, taking into account team performance, player condition, weather, and market demand. 1ball offers competitive odds.
Yes. 1ball uses 256-bit SSL encryption, providing bank-level security. All your personal and financial information is stored in fully encrypted form. Our Privacy Policy View.
No. 1ball does not share your personal information with advertisers or third-party companies. Only the information necessary for payment processing is shared with the payment gateway. For more details, please see our Privacy Policy Read more.
If a login is detected from an unrecognized device or unusual location, you'll receive an instant notification on your mobile. If you don't recognize that session, terminate all active sessions from your account settings and change your password immediately.
Log in and go to Profile > Security Settings > Two-Factor Authentication to enable it. Once active, a code will be sent to your mobile with every login, adding an extra layer of security to your account.
Email us immediately at support@1ball.bet or reach out via live chat. Our security team will temporarily lock the account and begin an investigation. The sooner you report it, the easier it is to resolve.
1ball uses cookies to maintain your session, remember your preferences, and improve site performance. Cookies are never used to sell your personal information. For more details, see our Privacy Policy available.
The 1ball app is available on our Download Page Download directly from. Available for both Android and iOS. The app is completely free with no registration fee.
If installation fails on Android:
If you're having trouble, let us know via live chat.
Available on the app:
After installing the app, tap "Allow" when prompted for notification permissions. To enable them later, go to your phone's Settings > Apps > 1ball > Notifications > Turn on. This way, you'll get live scores, bonus updates, and transaction alerts directly.
When a new version is available, you'll see an update notification as soon as you open the app. Visit our Download Page You can also download and install the latest APK version directly from. Regular updates ensure the best performance.
If you experience issues on an older device, try accessing the website via your mobile browser.
Log in and go to Profile > Responsible Gaming > Deposit Limit to set daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period. For more details, Responsible Gaming page available.
From Profile > Responsible Gaming > Self-Exclusion, you can take a break ranging from 1 day to permanently. During self-exclusion, logging in, depositing, or betting will not be possible, and no marketing messages will be sent.
Feel free to talk to us openly — no judgment. Email us at support@1ball.bet and we can review your account. Seeking professional mental health support may also be beneficial. Our Responsible Gaming page View.
Seek help immediately if you notice these signs.
Yes, all of 1ball's responsible gaming tools are completely free. Deposit limits, session limits, loss limits, reality checks, and self-exclusion — all available to use at any time.
Why Choose 1ball
See why millions of gamers across Bangladesh choose 1ball – at a glance.
Deposits and withdrawals via bKash, Nagad, and Rocket are completed in just 2–15 minutes. No extra fees.
Register NowGet a 100% bonus on your first deposit, up to ৳5,000. Withdraw with just 10x wagering.
View BonusesCricket betting, Live Casino, slots, lottery — all types of games on one platform.
View GamesEnjoy the 1ball app in full Bangla interface on Android and iOS, complete with push notifications.
App DownloadYour account is protected with 256-bit SSL encryption, two-factor authentication, and automatic session security.
Learn About SecurityOur Bangla-speaking support team is always here to help with any issue. Reach us via live chat or email.
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