At 1ball, we believe gaming should be a source of genuine enjoyment. Our responsible gaming tools and guidelines are here to help you play within your limits and have fun doing it.
Responsible gaming is not just about playing less – it is about playing with awareness. 1ball- we want you to enjoy every moment, but never at the cost of your family, work, or mental health.
Online gaming is hugely popular in Bangladesh. From cricket betting to Live Casino, millions of people enjoy it every day. However, for a small number of players it can become a problem – and 1ball takes that seriously.
Responsible gaming means you decide – how long you play, how much you spend, and when to take a break. 1ball provides a range of tools to help you make those decisions, all completely free and available at any time.
Gaming becomes a problem when it spirals out of control. If you feel you can't stop, or you keep placing bets chasing wins or trying to recover losses – get help now.
Gaming addiction does not always appear overnight. It can gradually take over a significant part of your life. If you or someone close to you shows any of the following signs, treat them as a warning:
If you notice these signs, there is no shame in it – this is a common human struggle. The 1ball support team is always ready to help, without any judgment.
Our expert team has put together a set of simple but effective tips for 1ball users:
Using our safety tools is simple and straightforward. Just follow a few easy steps to set up your own protections:
Log in to your 1ball account and click the profile icon in the top-right corner.
Go to "দায়িত্বশীল খেলা" or "Responsible Gaming" in the menu. All protection tools are available there.
Set a deposit limit, session limit, loss limit, or time limit – whichever you need.
Lowering a safety limit takes effect immediately. Requests to increase a limit are subject to a 24-hour cooling-off period.
If you run into any issues using our tools, our Bangla support team is here to help. Reach us via live chat or email.
If you feel you need a break for a while, 1ball gives you that option. Activating the self-exclusion feature will prevent you from logging into your account for a set period of time.
During a self-exclusion period, 1ball will not send you any promotional emails or SMS. When the period ends and you wish to reactivate your account, an additional verification process will be required.
Once a self-exclusion is active, it cannot be cancelled before the period ends – this is in place to protect you.
Tick any of the statements below that apply to you
Check the boxes that apply to you and see your results.
Users who set limits report a significantly higher rate of healthy gaming experiences.
If you're experiencing any difficulties, reach out to us today. Our dedicated team will assist you with complete confidentiality.
Our tools
Every tool has been designed to keep your gaming experience enjoyable and in control.
Set daily, weekly, and monthly deposit limits. Once set, you cannot deposit beyond that amount. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Takes Effect ImmediatelyDecide in advance how long you want to play each session. Once the time is up, you'll receive an automatic notification and the session will end.
Automatic NotificationsSet a personal cap on how much you can lose before play stops automatically. This limit protects you from serious financial harm.
Financial protectionFrom 1 day to permanent – suspend your account for any duration. During the suspension, you won't be able to log in, deposit, or place bets.
From 1 day to permanentAt regular intervals, automatic notifications will show how long you've been playing and your total wins or losses – keeping you grounded in reality.
Automatic RemindersYou can view your full transaction and gaming history at any time. This helps you understand your patterns and stay informed.
Full TransparencyOur Commitment
We're more than just a platform – we're committed to building a responsible community.
Age is verified at registration. Anyone under 18 is never permitted, and suspicious accounts are investigated.
We do not run ads that exploit emotions to encourage excessive gaming. All our promotional content is responsible.
Every member of our customer service team is specially trained to identify signs of gaming addiction and provide appropriate support.
Our responsible gaming programme is regularly evaluated by an independent third party to ensure best practices are followed.
Frequently asked questions
If you have more questions about this, contact our support team or FAQ View Page.
If you're struggling to cope on your own, don't wait — get help now. Our specialist team is always here for you.
Related Pages
Play Responsibly
Join a safe gaming environment. Set your own limits on 1ball and enjoy the best experience.